IT SERVICES - MANAGEMENT

All organisations want to reduce their total cost of ownership and at the same time improve their systems to perform more efficiently and reliably. This can be extremely difficult without the help of an outside expert. Direct IT provides a number of managed services, which can be tailored to suit each organisations needs.

We provide both remote and on-site cover to deal with any problems that occur. Our team of highly qualified engineers are able to talk you through your problems or personally provide their expertises on your doorstep.

Put simply a Managed Service is the total or partial operational running of a Client Network Infrastructure.

A managed service could include all or some of the following components:

- Remote Monitoring.
- Remote Network Management of client network infrastructure with coverage during normal working hours, extended working hours.
- Remote Administration of client network infrastructure with coverage during normal working hours extended working hours.
- On-site Service Management
- Dedicated On-site support
- Hardware Maintenance
- Project Rollout
- Product Refreshment
- Asset Purchase
- Asset Ownership
- Asset Management